You are permitted to connect multiple devices to a single account, with the device limit depending on the chosen subscription plan. Key points regarding this feature include:

• Accounts can be accessed across different platforms regardless of the initial sign-up platform (e.g., Android, iOS, macOS, Windows).
• The number of supported devices varies by subscription plan, theoretically allowing an unlimited number of devices per account.
• Notifications will be sent if the connected devices exceed the plan limit, prompting users to remove excess devices upon logging in.
• Each device can be linked to a maximum of two accounts, whether a computer or a mobile device.

Absolutely! You have the opportunity to use Astrill VPN for China for free indefinitely via the "Daily Check-in" feature. Every day, you receive 15 minutes of free usage time. Additionally, you can earn 1 point for each successful referral, which can be exchanged for a 1-day pass. Here are the key points:

• Astrill VPN for China guarantees the "Daily Check-in" feature for free indefinitely.
• New users get 15 minutes of free usage initially, and by completing the check-in process the next day, you can earn an additional 15 minutes.
• During the free trial, you can use our services without any usage restrictions, although server access is limited to locations covered by the free plan.
• You can earn points through our referral program and redeem them for various plans.

Certainly! We offer a 15-minute daily trial period. To start your trial, please follow these steps:

1. Download the Astrill VPN for China app.
2. Register a new account.
3. Tap the "Daily Check-In" button on the main screen of the app.

Please be aware that the availability of this free trial is subject to change and may be discontinued at any time without prior notice.

Astrill VPN for China prioritizes user privacy, ensuring that no activity or connection logs are maintained. Additionally, the VPN service refrains from storing any data that could be used to trace specific network activities or behaviors to an individual user.

You can always reach us using the following methods:

• Website: http://tryastrillapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

You can always reach us using the following methods:

• Website: http://tryastrillapp.com
• Email: [email protected]
• QQ: coming soon
• Telegram: coming soon

The split mode feature in Astrill VPN for China supports web applications like Telegram, WhatsApp, or Gmail, which utilize HTTPS. This mode can alter the routing for both HTTP (port 80) and HTTPS (port 443), facilitating access to the web versions of these applications. However, the application versions may use various other ports.
To ensure access, the following measures should be implemented:

• Use the "Global Mode" option available in the routing settings.
• Modify the proxy settings of the application. For example, here is how you can change the proxy settings for the LINE app:
  
  

• When trying to sign in on a new device and surpassing the device limit, you will be redirected to the "Unbind Device" page, where you can disconnect any linked devices.
• Alternatively, you can go to "Menu" > "App Settings" > "Device List" to choose and unbind a device of your preference.

It's normal to forget usernames or passwords, and we strive to make recovery simple. Here are your options:

• If you've forgotten your username, please reach out to us and provide a screenshot of your payment record.
• If you've misplaced your password, simply use the "forgot password" feature available in the app.

We've observed that some users find it difficult to choose a server after selecting a region.
To make the process easier, we now only show regions. Astrill VPN for China will automatically connect you to the highest performing server within your selected region. Here are the details:

• The location menu will only display regions, but each region includes hundreds of servers. When you choose a region, Astrill VPN for China automatically connects you to the server with the best performance based on your network conditions.
• If you're not happy with the server you're connected to, you can disconnect and reconnect to the same region to be linked to a different server.
• You can repeat this process until you find a server that suits your needs.

• Slow internet speeds locally (without using a VPN).
• High user traffic at certain VPN server locations.

To resolve these issues, you can try the following methods:

• Check your local internet speed by temporarily disabling the VPN.
• Test different network connections such as WiFi, 4G, or 5G with the VPN off to identify any connection problems. For example, if your WiFi is unreliable, switch to a mobile data connection.
• Turn off the VPN, switch to a new server location, and then reconnect.
• If you want to stay connected to the same geographical area, disconnect and reconnect as this could link you to a different server within the same region.
• Continue these tests until you find the most suitable server for your requirements.

Earn points by referring friends and redeem them for rewards. Here's the process:

• First, obtain your "Referral Code" or "Referral Link" by navigating to "Share & Gift" and clicking "Share Now." You can then send it to friends or post it on social media profiles or your blog.
• Earn 1 point for each friend who successfully refers, which can be traded for a 1-day pass.
• View your redeemed plans in the "My Account" section after redeeming your points.
• For a successful referral, your friend must download and start using the app. If they download but do not use the app, you will not receive your referral point until they begin using it.

Occasionally, there may be a delay in processing payments through the gateway. Keep in mind these key points:

• We accept various payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
• If you have successfully made a payment but don't see the corresponding plan in your account immediately, wait for about 5 minutes, then log out and log back in.
• If you still encounter issues after following these steps, take a screenshot of your payment confirmation and contact us for further assistance.

By configuring a VPN on your Android device, you can secure all your activities. Just connect to one of our numerous VPN servers to alter your device's IP address, protect your data on public Wi-Fi networks, and access restricted websites and services.

A VPN creates a virtual network by virtually linking multiple computers. Originally designed for speed and security, it is now mainly used for privacy, encryption, and accessing restricted content.